Building with Trust at the Core with Dustin Amrhein, CEO and Co-Founder, Revcast

In this episode of Straight to Voicemail, host Rachel Downey taps Dustin Amrhein, CEO and Co-Founder of Revcast, to zoom in on building trust during the launch of a new product. 

Dustin brings years of experience in global customer experience and now leads the way in fostering relationships with early customers at Revcast.For him, trust is not just a value but a practice grounded in transparency and honesty.

In this conversation, you’ll hear about:

• Why trust is the cornerstone of building strong customer relationships
• How transparency shapes the customer experience and helps navigate the uncertainties of a new product
• The power of giving back and making connections, no strings attached

Jump into the conversation:
 (00:00) Meet Dustin Amrhein
 (01:19) Building trust through transparency and honesty
 (02:14) The balance between feedback and product roadmap
 (03:09) How giving back strengthens relationships
 (04:01) Dustin’s leadership approach in creating customer trust