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Cracking the Code: Minimizing No-Shows and Maximizing Success

Author
Salim Omar
Published
Mon 01 May 2023
Episode Link
https://straight-talk-about-small-business-success.simplecast.com/episodes/reducing-no-shows-tips-and-strategies-for-appointment-based-businesses-with-jonathan-zacks-cmTHbn2h

[00:01 - 06:04] Opening Segment

  • No shows are a common problem for appointment-based businesses
  • Jonathan Zacks is the co-founder of Go Reminders, a program that helps reduce no shows
  • Jonathan's background is in technology consulting and he focuses on making technology easy for his clients


 

[06:05 - 11:39] Lessons on Decision-Making and the Pitfalls of Ignoring No-Shows in Business

  • Making decisions quickly can improve decision-making skills
  • No-shows can lead to long-term revenue loss
  • Solving no-shows can improve bottom line and save time


 

[11:40 - 17:11] How to Tackle No-Shows in Business: Tips and Strategies for Long-Term Relief

  • Focusing on why people don't show up can be counterproductive
  • Reminders are key to reducing no-shows
  • Don't call people for reminders, save phone calls for emergencies


 

[17:12 - 22:11] Closing Segment

  • Reach out to Jonathan Zacks!


 


 

Ready to transform the sales experience and close more deals? Connect with Jonathan and join their program at goreminders.com


 

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Tweetable Quotes


 

 “Make sure you communicate value.” - Jonathan Zacks


 

“The faster that I make decisions, the better I get at making the decisions also.” - Jonathan Zacks

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