Rick Florence of Coldbuster Floor Heating: Elevating Customer Success in the Building Industry

In this episode of Business Focus Interview Series, Rick Florence, Managing Director of Coldbuster Floor Heating, discusses his journey of acquiring and growing the business over the past six years. He shares insights on expanding Coldbuster's offerings to both B2B and B2C markets, providing underfloor heating solutions while creating opportunities for builders and industry professionals. Rick dives into the challenges of hiring skilled staff, learning from industry-specific knowledge, and adapting to pandemic-driven changes in inventory management. He offers practical advice for business owners on learning from mistakes, fostering client success, and valuing mentorship in business.

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📌 Connect with Coldbuster Floor Heating & Rick Florence
🔗 Website: www.coldbuster.com.au
✉️ Email:  [email protected]
📞 Call:  +61 400 330 086
LinkedIn: www.linkedin.com/in/rick-florence-76578749/ 

CONNECT WITH JONATHAN HERPS

Website: www.scaleupgrowth.co

LinkedIn: www.linkedin.com/in/jonathanherps

Facebook: www.facebook.com/scaleupgrowth

Instagram: www.instagram.com/scaleupgrowth

Youtube: www.youtube.com/@scaleupgrowth

Email: [email protected]

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