Mike Foering is one of the owners of Custom Craft, a long running home remodeling company based in Lansdale, Pennsylvania. In this episode Mike breaks down how he handles measuring success of client experience, how to identify and deal with weaknesses within client experience, and strategies that business leaders can implement to improve client experience within their organizations. To learn more about Mike and Custom Craft, visit
https://customcraftdbr.com/ © 2025
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