Inside the Room: The #1 Thing Your Customer Wants (Hint: It’s Not More Features)

Welcome back to Stock Shot Secrets and another insightful episode of Inside the Room with Kyle Morris. Today, Kyle unpacks the single most important thing every business should be focused on—giving customers what they truly want: a clear, empowering plan. Drawing on his journey from operating a single Trackman Bay at the back of a gym to building a 12-bay, 17,000 square foot golf training facility, Kyle walks us through the third stage of his Engagement Flywheel: Empower. He explores the pivotal moment when businesses transform anxious, clueless clients into hopeful, goal-driven members of a purposeful journey. Using memorable stories—from Picasso’s napkin to the importance of having a roadmap up Mount Everest—Kyle reveals why creating a well-defined plan is at the heart of genuinely serving your customers and scaling your business. Whether you’re in golf, dentistry, finance, or beyond, this episode is packed with practical wisdom you can use to give your clients hope—and a pathway to success.

00:00 Empower Players, Provide Hope

03:31 "People Want a Clear Plan"

07:41 "Empowerment: Guiding Your Journey"

09:41 America's Largest Player Development Facility

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/hartzmann/paradise-island

License code: EGCL4LAT2URKBLYU

Copyright 2025 Kyle Morris