Your WCB Questions Answered

**Trigger warning: this episode contains a special segment that discusses human trafficking, sexual assault, and bodily harm.

AMTA's Kelsey Hipkin chats with returning Steering Change guest, Deborah Nilsen, Industry Specialist, Workers’ Compensation Board - Alberta (WCB).

We have noticed that at each event, specifically our Safety Summits, where Deb and/or her colleagues present, there are many questions as a follow-up. So we posed the question on our AMTA socials and myAMTA and asked you, our Members, our listeners, and the general public, for questions for WCB-Alberta. And you delivered. 

In our conversation, we review the questions posed by our audience, including examples of modified duties and what an employer can provide for their workers, strategies for a company to cut down on their WCB premiums, what employers can do if they disagree with the outcome of a claim, and more.

As well, in this episode, we have a special segment with Heather Fry, Director of Industry Training, TAT (Truckers Against Trafficking). We discuss TAT’s Harriet Tubman Award and stories of past recipients and nominees, as well as the free training offered by TAT. *Trigger warning of human trafficking, sexual assault, and bodily harm.

If you would like to learn more about the WCB, please visit their website: www.wcb.ab.ca

To contact the WCB:

• If your main operations are North of Hwy 11 in Red Deer, your contact is:
  Deborah Nilsen
  780-498-7647
  [email protected]
• If your main operations are South of Hwy 11 in Red Deer, your contact is:
  Leigh-Ann Moroz
  403-517-6124
  [email protected]
• If your main operations are outside of the province and you have an Alberta WCB account, please contact either one. 

Resources mentioned in this video:

• Seminars and Workshops: https://www.wcb.ab.ca/resources/for-employers/seminars-and-workshops/.
• Workshops: https://www.wcb.ab.ca/millard-treatment-centre/workshops/
• Information for Employers: https://www.wcb.ab.ca/claims/review-and-appeals/for-employers/
• Training on the Job program: https://www.wcb.ab.ca/return-to-work/training-on-the-job.html
• Claim Cost Transfer form: https://www.wcb.ab.ca/assets/pdfs/employers/A638.pdf
• The Advisor Office for Alberta Workers’ Compensation: https://advisoroffice.alberta.ca/
• View the myWCB portal: https://my.wcb.ab.ca/ess/signin.
• Check out the WCB Employer App: https://wcb.ab.ca/resources/for-employers/online-services.html.
• WCB Resource: Modified Work Generator for Trucking
• WCB Resource: 99 Things to Do When There’s Nothing To Do.
• WCB Resource: Modified Duty Task List.
• Optional worker modified duties, view AMTA’s Education and Training courses: https://www.amta.ca/courses.
• View AMTA’s Micro Learn library for psychosocial hazards (PSH), musculoskeletal injuries (MSI), and slips, trips, and falls (STF): https://www.amta.ca/micro-learn.

Learn more about TAT (Truckers Against Trafficking) and take the free training: https://tatnonprofit.org/.

• Nominate a hero for the Harriet Tubman award (the deadline is the end of July and is North America-wide): https://tatnonprofit.org/awards/#tat-hta.
• National Human Trafficking Hotline: 833-900-1010

If you have any questions or concerns about topics related to what was discussed in this episode, or commercial transportation and driver safety, please do not hesitate to contact our Member Services team at [email protected].

• AMTA’s Edmonton Golf Tournament, happening next week on June 26, 2025, at the Links at Spruce Grove, is sold out. Hopefully, we will be able to catch you on the course next year.
• Keep an eye out for details coming soon for AMTA’s Driver Appreciation Days taking place September 8-17, 2025. Learn more: https://www.amta.ca/events/amta-driver-appreciation-days-2025 
• AMTA’s latest campaign, Spring into Safety, looks at the transition from winter to spring and how that can affect how we drive, prepare to drive, and how we interact with other road users. Be sure to check out our June 6 Steering Change episode, where we explored that further, discussing the impact of wildlife strikes, sharing the road with motorcycles, and spring clean-up. 

Listeners, don’t forget about the AMTA Mailbag! We want to hear from you with your industry queries. DM us with your questions, and we will answer via the AMTA Mailbag segment in future episodes or directly via our team of advisors.  

Join the conversation at: 

Web: amta.ca 

Instagram: amta_ca/  

Facebook: AlbertaMotorTransportAssociation

LinkedIn: alberta-motor-transport-association

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