What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia

(You can listen to Part 1 here, Part 2 here, Part 3 here, Part 4 here.)
Jarred and I have recorded five free guest lectures covering the vast topic of  What Clients Want: Managing  Legal Consumer Expectations in 2019-2020.  It is nearly five hours of us discussing in depth:

How Legal Consumers Find Law Firms
What Legal Consumers Want
Marketing Requirements for a Modern Law Firm
Intake Procedures/Forms
How Modern Law Firm Clients Want to Access Information
Information Technology Required by Modern Law Firms
Information Security for Modern Law Firms
How Modern Clients Want to Billed
What You Need to Bill Clients Today
Key Concepts for Improving Client Billing
The Disposition of a Case and How It Should Lead To the Next Referral

This is a great 5 part series.  Join our newsletter and get it delivered into your inbox when each podcast is hot off the press!
The audio is 41 minutes. Listen directly below.
https://spucdn.files.wordpress.com/2019/07/jared_july24_2019.mp3Download (.MP3)
Jared has written a new book called “Twitter in One Hour for Lawyers“. You can learn more about the book or purchase it from the American Bar Association.
Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business management consulting and technology services for solo and small law firms. Red Cave also works with legal institutions and legal-facing corporations to develop programming and content. A former practicing attorney, Jared has been advising lawyers and law firms for over a decade. He is a regular presenter at local, regional and national events, including ABA TECHSHOW. He regularly contributes to legal publications, including his column, ‘Managing,’ for Attorney at Work and the author of the American Bar Association publication ‘Twitter in One Hour for Lawyers’. He is the host of the