In this episode, we are joined by Dr. Jenny Brockis, an award-winning speaker, best-selling author, medical practitioner, and board-certified lifestyle-medicine physician located in Perth, Australia. Diana and Jenny begin their discussion by defining what soft skills are, what they actually mean, and how they are essential for our post-Covid era. They continue their discussion by exploring what empathy is and its importance in healthcare. They conclude their discussion by reflecting on their experiences teaching soft skills, not as a way to fix someone but rather to guide people on their personal and professional journeys.
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