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SMB Community Podcast - Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.

Technology Tech News Entrepreneurship News Business
Update frequency
every 6 days
Average duration
25 minutes
Episodes
498
Years Active
2012 - 2025
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Optimizing Business Valuations

Optimizing Business Valuations

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss various strategies for making MSP companies more valuable before a sale, including eliminating red flag…

00:22:53  |   Fri 05 Sep 2025
Embracing AI: Insights & Rollout Strategies

Embracing AI: Insights & Rollout Strategies

Overview:

In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Manag…

00:22:14  |   Thu 28 Aug 2025
Attracting Top-Tier Tech Talent

Attracting Top-Tier Tech Talent

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifica…

00:28:01  |   Thu 21 Aug 2025
Dave Sobel Demonstrates Agentic AI at The Business of Tech

Dave Sobel Demonstrates Agentic AI at The Business of Tech

In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tec…

00:31:03  |   Mon 18 Aug 2025
Navigating Price Increases

Navigating Price Increases

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the MSP community. They start with a casual chat about the weather and gardening before …

00:28:06  |   Thu 14 Aug 2025
Client Success Stories Leveraging Lansweeper

Client Success Stories Leveraging Lansweeper

Overview:

In this episode of the SMB Community Podcast, our host James Kernan, along with guests Christina Klein from Land Sweeper and Martin from B2B Cyber Secure, discuss the importance of data, au…

00:30:52  |   Mon 11 Aug 2025
Navigating Managed Service Contracts: What Is Best?

Navigating Managed Service Contracts: What Is Best?

Overview:

Navigating IT Contracts, AI Trends, and Industry Events: A Recap In this episode of the SMB Community Podcast, hosts James and Amy discuss the importance of managed service contracts and ho…

00:29:15  |   Thu 07 Aug 2025
Health in the Workplace: Interview with Ana Nikseresht

Health in the Workplace: Interview with Ana Nikseresht

Overview:

In this episode of the SMB Community Podcast, host James Kernan interviews renowned wellbeing coach Ana Nikseresht. They discuss her journey from Iran to the U.S. and her evolution into a w…

00:21:02  |   Mon 04 Aug 2025
Marketing Campaigns via Text Messaging: Good or Bad?

Marketing Campaigns via Text Messaging: Good or Bad?

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy discuss the pros and cons of text marketing campaigns for IT businesses, emphasizing their annoyance and potential limited …

00:26:55  |   Thu 31 Jul 2025
The Importance of Giving Back: Interview with Shannon Bingham

The Importance of Giving Back: Interview with Shannon Bingham

Overview:

In this episode of the SMB Community Podcast, James Kernan interviews Shannon Bingham, a successful business owner, former beauty pageant winner, and passionate adoption advocate. Shannon t…

00:22:32  |   Thu 24 Jul 2025
Strategic Exit Planning and Wealth Preservation: Interview with Justin Maxwell

Strategic Exit Planning and Wealth Preservation: Interview with Justin Maxwell

Overview:

In this episode of the SMB Community Podcast, James Kernan is joined by Justin Maxwell, a partner at Big Life Financial. The discussion centers around exit planning, legacy creation, and st…

00:25:00  |   Thu 17 Jul 2025
How Often Should You Conduct Employee Reviews?

How Often Should You Conduct Employee Reviews?

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy delve into best practices for conducting employee reviews, emphasizing regular feedback and separating reviews from raises.…

00:22:27  |   Thu 10 Jul 2025
The Power of Peer Groups

The Power of Peer Groups

Overview:

In this week's episode of the SMB Community Podcast, hosts Amy and James discuss the value of peer groups for MSP business owners, emphasizing their role in solving operational challenges. …

00:31:01  |   Thu 03 Jul 2025
How To Attract & Retain Top Talent

How To Attract & Retain Top Talent

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy have a jam-packed agenda. They start off discussing the ongoing heatwave affecting various parts of the country before divi…

00:20:18  |   Thu 26 Jun 2025
CloudFlare Outage: Facing IT Challenges and Market Competition

CloudFlare Outage: Facing IT Challenges and Market Competition

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy are back to delve into a series of key topics for IT professionals and managed service providers (MSPs). They discuss the r…

00:23:42  |   Thu 19 Jun 2025
Navigating Modern Challenges and Opportunities: Borrowing Funds

Navigating Modern Challenges and Opportunities: Borrowing Funds

Overview:

 In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the IT and MSP community. The hosts delve into a listener's question on the advisabilit…

00:30:12  |   Thu 12 Jun 2025
Strategies for Retaining Key Employees During Acquisitions

Strategies for Retaining Key Employees During Acquisitions

Overview:

In this episode of the SMB Community Podcast, hosts Amy and James discuss how to retain key employees during company acquisitions, sharing real-life experiences and effective strategies suc…

00:28:10  |   Fri 06 Jun 2025
The Future of MSPs and AI's Impact on the Industry

The Future of MSPs and AI's Impact on the Industry

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy discuss their Memorial Day experiences before diving into a deep discussion about the future of Managed Service Providers (…

00:26:36  |   Thu 29 May 2025
Where is the Market: Where do I sell my MSP Practice?

Where is the Market: Where do I sell my MSP Practice?

Overview:

In this episode of the SMB Community Podcast, hosts James and Amy discuss the viability of selling small MSP practices, emphasize the growing market for small MSP sales, and suggest dual st…

00:24:05  |   Thu 22 May 2025
MSP Industry Trends: Interview with Rich Freeman of Channelholic

MSP Industry Trends: Interview with Rich Freeman of Channelholic

Overview:

In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed …

00:24:53  |   Thu 15 May 2025
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