Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss various strategies for making MSP companies more valuable before a sale, including eliminating red flag…
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In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Manag…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifica…
In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tec…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the MSP community. They start with a casual chat about the weather and gardening before …
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In this episode of the SMB Community Podcast, our host James Kernan, along with guests Christina Klein from Land Sweeper and Martin from B2B Cyber Secure, discuss the importance of data, au…
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Navigating IT Contracts, AI Trends, and Industry Events: A Recap In this episode of the SMB Community Podcast, hosts James and Amy discuss the importance of managed service contracts and ho…
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In this episode of the SMB Community Podcast, host James Kernan interviews renowned wellbeing coach Ana Nikseresht. They discuss her journey from Iran to the U.S. and her evolution into a w…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss the pros and cons of text marketing campaigns for IT businesses, emphasizing their annoyance and potential limited …
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In this episode of the SMB Community Podcast, James Kernan interviews Shannon Bingham, a successful business owner, former beauty pageant winner, and passionate adoption advocate. Shannon t…
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In this episode of the SMB Community Podcast, James Kernan is joined by Justin Maxwell, a partner at Big Life Financial. The discussion centers around exit planning, legacy creation, and st…
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In this episode of the SMB Community Podcast, hosts James and Amy delve into best practices for conducting employee reviews, emphasizing regular feedback and separating reviews from raises.…
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In this week's episode of the SMB Community Podcast, hosts Amy and James discuss the value of peer groups for MSP business owners, emphasizing their role in solving operational challenges. …
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In this episode of the SMB Community Podcast, hosts James and Amy have a jam-packed agenda. They start off discussing the ongoing heatwave affecting various parts of the country before divi…
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In this episode of the SMB Community Podcast, hosts James and Amy are back to delve into a series of key topics for IT professionals and managed service providers (MSPs). They discuss the r…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the IT and MSP community. The hosts delve into a listener's question on the advisabilit…
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In this episode of the SMB Community Podcast, hosts Amy and James discuss how to retain key employees during company acquisitions, sharing real-life experiences and effective strategies suc…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss their Memorial Day experiences before diving into a deep discussion about the future of Managed Service Providers (…
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In this episode of the SMB Community Podcast, hosts James and Amy discuss the viability of selling small MSP practices, emphasize the growing market for small MSP sales, and suggest dual st…
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In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed …