It's Not About You: Building Trust and Loyalty for Long-Term Success in Commercial Roofing #037
- Author
- Owen Shrock
- Published
- Mon 09 Dec 2024
- Episode Link
- https://smarterroofer.com/
- 00:00 Paradigm shift
- 03:20 Balance personal and customer interests in business
- 07:21 Appreciation and value drive loyalty, not money
- 12:09 Tailor solutions by understanding individual needs first
