SMART to Mediate | How smart lawyers and claims adjusters litigate fast, save money, and reduce caseloads
Resolution Mastery: Build Relationships + Reduce Your Caseload Fast
In this episode, Tony Mascolo, a seasoned attorney and mediator, discusses the power of mediation in reducing caseloads, saving costs, creating time, and making happy clients and a happier and healthier you.
This podcast is for the personal injury claims professionals, adjusters, and attorneys who create solutions for pending claims.
· Drawing from personal experiences, Tony illustrates how redefining oneself can lead to more efficient resolutions, reduced caseloads, and improved professional relationships. Listeners will learn strategies for planning, focusing, and relationship-building to achieve quicker, cost-effective case resolutions.
The Power of Redefinition
· Ever hear of redefinition? It's a powerful concept that involves your vision for the future while you also respect and understand the past....
· Redefinition is going to help you move forward. In this episode, I propose you look at yourself as a Captain of a Luxury Cruise Ship. So go ahead. Put that captain's hat on, look in the mirror, and repeat three times, "I am the captain of my ship of cases, and I do not captain a ship of fools...."
A New Perspective on Claims Professionals
· “Let's be real here. Not too many people like attorneys or insurance adjusters. Just ask them”! This perception is an obstacle that needs to be overcome.
· The Relational Mediation Method recognizes and creates relationships among the interested parties in the litigation. It makes outside perception irrelevant to the work claims professionals every day.
· It embraces the concept that WE, those in the personal injury field, are defined by the work we do together, not by the bar room jokester. We are valuable because we make ourselves valuable. WE DEFINE OURSELVES.
· The relational mediation method facilitates this redefinition by creating a network of attorneys and adjusters who realize it's better to work together while still effectively representing the interest of their clients.
- Update frequency
- every 6 days
- Average duration
- 19 minutes
- Episodes
- 11
- Years Active
- 2025
It's not always about the money when it comes to reducing your caseload | #10
Is your case only about money?
There is more to a closed case than money.
Know your case and know your client.
What will motivate your client to resolve the case?
- Money?
- Certainty?
- An apology?
It may sur…
Can You Build Trust When Lawyers Have Gone Rogue? | #9
Lawyers love to argue
I suspect that doesn't surprise you
But it may surprise you that some lawyers also get physical.
· Like that time a lawyer had it out for me and threw me against the wall
· …
When the Ball is in Air: A Mediator's Perspective |#8
Where does Mediation live?
You may find that question a bit odd.
But it really is not.
Mediation lives in its own time zone.
Its own twilight zone.
Not total reality. Not total fantasy.
The line…
Mediators and Magicians: The Shared Art of Transformation | #7
Is there really magic to a mediation?
In this episode we will confront that head on and determine if there is really magic.
It may surprise you to learn:
➤ That there is magic, but not how you think …
From Adversaries to Allies: Cultivating Constructive Relationships | #6
Is the adjuster your ally or adversary?
In this episode we will confront that question head on and determine which it really is or should be.
It may surprise you to learn:
➤ That most adjusters see …
"From Painter to Peacemaker: Lessons in Managing Your Caseload"; SMART to Mediate|#5
Are you the problem to your caseload woes?
In this episode we will confront those issues.
It may surprise you to learn you are the problem when:
➤ You spend too much time on what others do or don't d…
Play the cards you have for a successful mediation|#4
Are trial lawyers modern day gamblers?
Does gambling play a role in a successful mediation?
My intent was to explore the relationship between a gamblers mentality, love of competition, and the role…
History is an SOB Because History Resists Change - Even When You Mediate | #3
Do you ever wonder why: "If the world is changing at breakneck speed, why does nothing ever change for me?".
Are you constantly reminded that forgetting history means you are doomed to repeat it?
I …
From Cold Case to Closed Case: Smart To Mediate Tactics for Success | #2
Are you spending too much time focused on the wrong aspects of your caseload?
If you've been buried under a heavy caseload, angry clients, and vitriolic parties for even a short time, you know this ca…
Resolution Mastery: Build Relationships + Reduce Your Caseload Fast | #1
What if you could :
➡️ work more productively?
➡️ accomplish more in the same time?
➡️ reduce your caseload by 50 percent?
➡️ impress your clients and supervisors?
➡️ improve your position in the company …
Welcome To Smart To Mediate with Tony Mascolo, Esq.| Trailer
Are you an attorney or claims adjuster working 80+ hours a week?
If you are, you just might be waking up in cold sweats thinking about all those cases piling up on your desk.
Worse, you're likely f…