Defining Reliability Beyond 99.999%: SLOs, SLAs, and Error Budgets Explained

Join us on Site Reliability Engineering Crashcasts as we delve into the nuanced world of reliability metrics that go beyond the typical uptime percentages. Hosted by Sheila and featuring SRE expert Victor, this episode is packed with insights you won't want to miss.

In this episode, we explore:

• Understanding reliability beyond the "five nines" (99.999%)


• Decoding Service Level Objectives (SLOs) and Service Level Agreements (SLAs)


• The role of error budgets in managing unreliability


• A real-world example from a fictional e-commerce company


• Common pitfalls and best practices for implementing reliability measures

Tune in to uncover these critical concepts and more, and learn how to make your services more reliable.

Want to dive deeper into this topic? Check out our blog post here: Read more