Scaling A Start Up Business | Blendi Muriqi & Qi Cao

Join Blendi Muriqi and Qi Cao, the founder of ChargeBlast, a chargeback mitigation company, to know how to scale a startup business.

Highlights:

• Starting a business requires wearing multiple hats and having a quantitative approach to assess the business's profitability and growth potential.
• Chargebacks can be a significant problem for businesses, especially in the e-commerce and subscription SaaS space.
• Building a profitable company is crucial for sustainable growth, especially when bootstrapping without venture capital funding.
• Leveraging technology, such as AI chatbots, can help scale customer support and reduce costs.
• Overseas talent can play a crucial role in scaling a business and should not be overlooked.
• Personal branding and providing value online can help grow a following and drive business.
• Working with co-founders can provide support and make the entrepreneurial journey less lonely.
• Hiring experienced talent can bring valuable skills and expertise to a company.
• Decreasing chargebacks is important for business success and can be achieved through education and actionable strategies.

Chapters:
(01:40) - The Journey to Entrepreneurship
(09:50) - Addressing the Problem of Chargebacks
(24:59) - Leveraging Technology for Efficient Customer Support
(25:54) - The Role of Overseas Talent
(30:16) - Building a Personal Brand
(36:27) - Working with Co-founders
(38:40) - Scaling a Business with Overseas Talent

Stay tuned for more episodes!

Apple Podcasts | Spotify | LinkedIn | Instagram | Facebook | Youtube | Twitter | Delegate.co