Episode #242: DEFEATING DISBELIEF

Join us for seven tools that can change the health of business.

Thanks go out to Lanier Business Products for giving their employees valuable tools to combat customer doubt. Myself, and many ex-Lanier employees use these tools every day. In the 80’s we called this evidence, and today we refer to these as receipts. This show invites the audience
to convert verbal claims into provable statements. These tools will grow customer trust, repeat business, and referral business. Enjoy!

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