Episode #187: EMBRACING THE MATHMATICS OF EXCEPTIONAL SERVICE
- Author
- Jeffrey Mason
- Published
- Thu 18 May 2023
- Episode Link
- None
Imagine reducing the quantity of time in order to increase the quality of service?
We invite you to tag along for a five-minute broadcast that unveils the customer-pleasing math of delivering exceptional service in the Experience Economy. More or less, this episode is all about accomplishing more, with less! Are you a “720 Company”, or a “120 Company?” Enjoy the show!
