Episode #155: BOOST PROFITABILITY & SATISFACTION WITH A SHARED LANGUAGE

This installment of “3 Biz Tips in 5 Minutes” zeros in on the internal and external benefits of a
shared language culture.

Aligning internal operations with customer deliverables sounds easy. However, many
companies trip and stumble by defaulting to a silo culture that can create internal confusion
and customer alienation. Join us as we explore how “ICE” can lead to a shared language culture that produces increased profitability and customer satisfaction improvements. Thank you for spending these five minutes with us.

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