Does your company ever examine how customer perceptions can become customer realities? OMOQ #74
- Author
- Jeffrey Mason
- Published
- Fri 04 Jul 2025
- Episode Link
- None
Perception and facts often compete for the truth. Perhaps it is time to start examining the perceptions customer have of your business, and the services that are delivered. Often times companies lose customers just because their bad impressions became a reality that may be void of fact!
