Ep 52: Lessons From a Client Loss

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In this episode of the She Busy podcast, Assia Mahmood discusses recent challenges she faced in her business during a brief hiatus from the podcast. She shares her experiences with vulnerability, imposter syndrome, and the lessons learned from losing a client. Assia emphasizes the importance of proactive communication, learning from feedback, and defining success beyond perfection in entrepreneurship.

Key takeaways:

• Vulnerability is essential for authentic communication.
• Losing a client can be a learning opportunity.
• Feedback should be viewed as a gift, not a failure.
• Proactive communication builds loyalty with clients.
• Entrepreneurship is about how we respond to challenges.
• It's important to own gaps in service and address them.
• Mature entrepreneurship involves accountability and growth.
• Defining success means focusing on actions, not perfection.
• Building relationships with clients is key to long-term success.

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