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"We make the difficult decisions that will make a difference. We take our people to another level of effectiveness. Level four, people development. And this is the fun stuff. This is where it gets really, really good. I love this piece, but I try not to lose myself in this piece. But you somehow figure the balance out. People follow you because of what you have done for them. Leaders become great not because of our power, but because of our ability to empower others."