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Episode Ten: Smart CT - keeping innovation flowing for continuous improvement

Author
ServiceNow Community Podcasts
Published
Wed 29 May 2024
Episode Link
https://omny.fm/shows/servicenow-uk-executive-circle-podcast/episode-ten-smart-ct-keeping-innovation-flowing-fo

As business processes and customer needs evolve, one-time digital transformation is no longer enough. That’s why Smart CT, a leading IT services provider, is on a continual journey of growth and change to remain at the forefront of its industry.

In this episode, we sit down with Andy Morgan, CEO of Smart CT, to find out how the organisation has redefined the concept of digital transformation. From setting KPIs for continuous improvement to celebrating employee-driven enhancements, tune in for practical examples of making constant innovation a company-wide culture.

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