From Hotel Front Desk to Plumbing Pro: Hannah's Journey & The Power of Soft Skills
- Author
- Service MVP
- Published
- Tue 10 Jun 2025
- Episode Link
- None
In this episode of the Service MVP Podcast, our Marketing Director, Ethan Ralphs, sits down with Hanna Thomas-Hofmann from The Clear Choice Plumbing. Currently excelling in our Total Immersion program, Hannah shares her fascinating journey from a hospitality career to becoming a skilled plumber, starting as a "COVID plumber" and discovering a passion and purpose she never expected.
What You'll Learn:
✅ How Hanna transitioned from a "bored and anxious" hotel job to finding empowerment and increased earning potential in plumbing.
✅ The surprising mental health benefits and confidence boost that came with working in the trades.
✅ Why customer service skills from hospitality are a secret weapon for success in plumbing.
✅ Practical advice for new technicians entering the trades, including focusing on sustainability and quality over rushing.
✅ Hanna's insights on navigating the trades as a woman, the unexpected challenges, and the incredible community of support.
💡 Free Resources Mentioned:
Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today!
https://book.servicemvp.com/get-your-...
Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue!
https://go.servicemvp.com/schedule-10...
