24. What's the Difference Between a Process, a Procedure and a Checklist?
- Author
- Brian Harding
- Published
- Tue 24 Aug 2021
- Episode Link
- https://share.transistor.fm/s/23453e7e
Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries if we don't call them by the proper names?
Why does any of this matter? Tune it to find out!
