How a $150 Thank You Created Two Free Employees: Unlock the Secret of Discretionary Effort

Most owners pay salaries. Few unlock extra effort that feels like adding two employees at no extra payroll. In this episode of Service Business Breakthrough Podcast hear how our week away revealed the power of small, personal rewards. Learn how surprise $150 gift cards inspired our CSR and lead tech to refine scripts, cover new tasks and spark record sales weeks. You’ll get a step by step blueprint to spot above and beyond actions, reward them fast and turn discretionary effort into your secret growth engine. Subscribe now for more no fluff business playbooks.