Ep. 79 – Turning Customer Success into a Revenue Engine with Jack Zimnavoda
Author
Mark Petruzzi, KK Anderson, Paul Melchiorre
Published
Wed 11 Jun 2025
Episode Link
None
In this episode of Selling the Cloud, Jack Zimnavoda, Head of Customer Success at Insightful, shares how B2B SaaS companies can turn Customer Success into a scalable revenue engine using AI, segmentation, and cross-functional alignment.