Ep. 58 [Growth] - Where does churn always seem to come from? It's not sales and its not pricing...

In todays episode of the SellingSaas Podcast, Duane gets to speak on the two most common reasons why customers churn. Its not what you think it is, and its something a lot of companies miss

EPISODE HIGHLIGHTS:  

0:50 - Where does churn come from? It's not price or sales... it's either they have a poor relationship with the company or the product isnt solving the need

1:40 - theres ways to reduce churn, but it takes time, it takes patience and it requires you to remove ego from the product.  

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