In todays episode, Duane sits down with Brandi Starr, host of the Revenue Rehab Podcast and COO of Tegrita, and talks about the potential issues with GTM and how its not aligned with the customer journey.
EPISODE HIGHLIGHTS:
1:00 - the steps in the customer journey
1:40 - How customer success can play a major role
2:00 - More ways to acquire revenue than just net new
3:00 - What might be possible when all GTM departments align for the customer journey
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