1. EachPod

Building Customer Enablement: Strategies to Improve Your Revenue Retention

Author
Duane Dufault, Meagan Davis
Published
Tue 17 Jan 2023
Episode Link
https://www.duanedufault.com/sellingsaaspodcast

Enabling your teams to grow and get better is the ultimate leverage point for your business, and all the energy shouldn't just be on recruiting, it can and should be on skill acquisition for team as well as longevity in culture.  

 

1:00 - using enablement to reduce the pressure from your success team and other customer facing teams  

2:00 - Using the total cost of sales to help with training, resources, and truly enabling the team to function better  

3:20 - We're all human, using the language resonates and matters not just what fits

 

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