Keeping Customers Happy When a Package Goes MIA- Secondhand Sellers EP 25

In this episode of Secondhand Sellers, we delve into a common yet tricky situation that many online sellers encounter: what to do when a package mysteriously disappears in transit. Losing a package can be stressful, but maintaining excellent customer relations throughout the process is crucial for any business. Join us as we discuss practical strategies and best practices for handling customer inquiries, managing expectations, and resolving issues when a package goes missing. Whether you're a seasoned seller or just starting out, this episode offers valuable insights to help you navigate through challenging situations and maintain positive relationships with your customers. Tune in now to learn how to handle customer relations like a pro when a package goes MIA!

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Hosted by Sarah @KeeledOverstock & Klayton  @thriftycrab 

📅 Release Date: 3/28/24

🕒 Podcast Duration: 27 minutes

🔗 Follow us on Instagram (@KeeledOverstock) and TikTok (@KeeledOverstock and @thriftycrab) for more thrifting tips and reselling inspiration!

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