#290 Leeron Yahalomi - Transforming Customer Success Leadership with AI and Data-Driven Decisions

In this weeks’ Scale Your Sales Podcast episode, my guest is Leeron Yahalomi.

Previously, she was a Head of Customer Success at Regie.ai. LeeRon Yahalomi is a GTM leader passionate about blending AI innovation with human insight. With deep experience in building teams and scaling post-sale operations, she’s known for turning customer value into business growth.

In today’s episode of Scale Your Sales podcast, Janice speaks with Leeron, they explore how AI is transforming post-sales operations, why customer success must evolve into a revenue-driving function, and how leaders can build trust, inclusion, and data-driven strategies in today’s hybrid world. Leeron also shares why curiosity, authenticity, and asking the right questions are key to leading high-performing, empowered teams.

Welcome to Scale Your Sales Podcast, Leeron Yahalomi.

Timestamps:

00:00 Embracing AI: The Next Wave

06:09 AI Call Notes for Workforce Efficiency

08:01 Reframing Work: Start Where They Are

12:25 Strategic Planning and Resource Request

14:56 Sales as Discovery Art

17:25 Customer Success Drives Future Sales

22:07 Customer Engagement Defines Company Perception

23:32 Data-Driven Customer Insight Process

27:22 Empowered Women's Presence

https://www.linkedin.com/in/leeron-yahalomi-1b066819/

Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.

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