Verizon Bill Nightmare: How One Man Fought Back

Chula Vista resident Jose Pozos was hounded by Verizon for a $448 bill he didn't owe, for an account he never had. Tired of collection notices, he almost paid just to make it stop. See how NBC 7 Responds stepped in, got Verizon to investigate, and cleared Jose's name, lifting a huge weight off his shoulders. Learn how to fight back against bogus bills!

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