What is a CRM and should you use one?
- Author
- Tavershima Ayede
- Published
- Wed 07 Oct 2020
- Episode Link
- https://podcasters.spotify.com/pod/show/tavershima-ayede1/episodes/What-is-a-CRM-and-should-you-use-one-eknip0
Customer Relationship Management tools are very handy for keeping track of conversations, maximizing customer lifetime value, and getting insights to improve the overall customer experience. Ignore these at your peril! Especially when you start growing a book of business 🙂
