Talking to clients? Simple conversation prompts!

Talking to clients can be unnerving for both you and them. You can make this problem easier by having a simple conversation outline to direct the conversation. This will help both of you arrive at a clear agenda and what the next step should be. This can be as simple as having an appropriate greeting, and then moving straight to the intent behind your call. After that you should ask some questions to be sure that your assumptions are correct. It is only after you do this that you can make a proposal or a suggestion about what the next best step should be. After carrying out this exercise, be sure to get them to make a decision on the specific items that have been discussed.