Follow up calls! A simple primer

“Following up” with a customer or client is something that should be done consistently if we hope to establish a relationship with clients and secure repeat purchases and referrals. It doesn’t have to be technical! Any system that you can use to keep track of past conversations and future things to look to will be fine. Also make it a habit to record personal details like names, dates, and relationships so you don’t slip up in conversations when you run into them in person.