Episode 380 - how to exceed customer expectations!
- Author
- Tavershima Ayede
- Published
- Sat 07 May 2022
- Episode Link
- https://podcasters.spotify.com/pod/show/tavershima-ayede1/episodes/Episode-380---how-to-exceed-customer-expectations-e1i6pno
Who is Roy H. Williams? And is he right that the first step to exceeding customer expectations is to know what they are? How do we know what our customers expect anyway?
