Justin Reber, What Sets You Apart From Others

SUMMARY:

In Episode 37 of Sales Bites, host Will Jenkins talks with Jordan Reber, Executive Vice President at ARL Network, about what sets top freight brokers apart. They dig into how to differentiate in a crowded logistics market, adapt your sales pitch to different audiences, and train new reps the right way. Jordan shares hard-won lessons on building lasting relationships, maintaining a strong reputation, and why integrity is everything in freight sales. 

TAKEAWAYS:

• Why clearly stating what you don’t offer helps build trust with freight customers 
• How long-term customer relationships drive sustainable sales growth 
• The role of audience understanding in high-conversion freight sales strategies 
• Why persistence and active listening matter when training new freight brokers 
• How to protect your sales reputation, because integrity is easy to lose and hard to rebuild 
• Ways to differentiate your freight services in a competitive logistics market 
• How collaboration with experienced sales reps improves team performance 
• Why customer-first positioning wins more freight contracts 
• The impact of transparency on building loyalty in freight sales 
• How consistent communication helps reinforce your brand’s reputation

CHAPTERS:

00:00 – Introduction to Sales Bites and Jordan Reber’s background 

02:48 – What differentiation really means in freight sales 

05:31 – How to tailor your pitch for different freight audiences 

08:48 – Strategies for training new sales reps in logistics 

11:31 – Why reputation and integrity matter in freight brokerage

EPISODE CREDITS:

Host, Will Jenkins

Creative Director, Erin Sweeney

Edited and mixed by Keenan McCarthy

Music licensed through Envato

LINKS:

Be sure to follow and tag @JourneyDelivers on LinkedIn and Instagram!