Taking the Pulse of a Clinician’s Interpersonal Skills

Several Harvard-affiliated medical institutions are piloting a program to provide personalized feedback to physicians about the effect of their behavior and interactions on others. More than 675 individuals have gone through the Rapid Pulse 360 evaluations as of Spring 2024. Can it have an impact on employment practices claims or provider-to-provider communication factors? And can follow-up one-to-one coaching help?