65. Los Angeles World Airports Innovating the Passenger Experience

The airline industry is gradually emerging from a devastating hit as the world rebounds from the shut downs caused by COVID-19. On the path back to “normal,” digitization, innovation and sustainability are transforming the travel experience.
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Justin Erbacci, CEO, Los Angeles World Airports, is doing his part to revolutionize the airport experience through biometrics, food and beverage delivery to the gate, and FlyAway bus service at @LAXAirport - and that’s just the beginning! Tune in to hear how Erbacci and his team are propelling LAX into the future and setting the tone in the industry.
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