S2E2 - How to use personalized videos to ease onboarding for SaaS ft. Matthew Barnett, CEO of Bonjoro

In this episode, Kritika Kishor, hosted Matthew Barnet, Founder of Bonjoro - an app for sending personalized videos to welcome and onboard your new customers. 

1:19 - What is Bonjoro?

3:16 - What motivated Matt to create Bonjoro?

6:21 - How did you define an ICP for Bonjoro?

8:44 - What metrics will improve after implementing Bonjoro?

12:8 - How does Bonjoro help their customer's customer success team succeed?

16:18 - Use cases for CSMs

19:31 - Matt's journey and his other two businesses

23:14 - Matt's take on managing your time effectively

Rapid-fire questions

26:00 - What's the one quality of Bonjoro you like the most?

26:26 - What are you curious about right now?

26:54 - What's your favorite app right now?

27:16 - Who's your inspiration? What keeps you motivated?

27:46 - What's something you hate about Bonjoro?

28:47 - What's the advice you would give to a 25-year old self?

Visit our website - https://saassessions.com/
Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/