16: Building Strong Relationships With Your Customer Base with Wes Schifone of Postman

Key topics in today’s conversation include:

• How Wes got into enablement (1:17)
• Leaving big data for customer success (5:47)
• Predicting a company’s success (8:29)
• The wild card of PagerDuty (12:04)
• Learning how to treat people when in leadership (18:16)
• Challenges of scale (22:21)
• Rapid fire round: biggest challenge, favorite leadership moment, 12-month team vision, advice to younger self (26:07)

The SaaS Ramp Podcast explores how tech leaders scale from product adoption to enterprise success. Learn more at www.saasrampmedia.com.