024: Interview with Szymon Klimczak of LiveChat

Szymon Klimczak, the CMO of LiveChat is interviewed by Shira Abel of Hunter & Bard. Szymon didn't come from SaaS, but that didn't stop him from having a quant point of view and growing LiveChat from 0 to 15,000 SaaS customers. Szymon has spent last 16 years growing sports, web-hosting and customer service software projects. Since late 2005 he’s been with LiveChat, which he pivoted into SaaS product and took from 0 to over 15,000 customers with zero-budget marketing approach. When not focused on the analytics and growth of the customer base at LiveChat, he follows the NBA and plays with stats in Fantasy Basketball leagues. He’s also an investor and advisor in another SaaS company, Brand24.com. Shira Abel is the CEO of Hunter & Bard - a SaaS marketing agency.