Malcolm Smith | Functional Leadership: Building High-Performing Sales Teams

In this episode of the RevAmp podcast, host Mark Lerner interviews Malcolm Smith, the head of Global Business Development for Centrical. They discuss the challenges leaders face in high-performing sales organizations, particularly in times of uncertainty and change. Malcolm shares his insights on the importance of process and expectations in managing a sales team and finding the right balance between structure and flexibility. They also touch on using AI in sales and the need for experimentation and data-driven decision-making. This episode offers valuable insights for sales leaders navigating the ever-changing sales landscape.