Resurrecting Retail - A Post Pandemic Odyssey
- Author
- Mark Lack
- Published
- Wed 06 Aug 2025
- Episode Link
- None
Episode 25: Resurrecting Retail – The New World of Business After the Pandemic
In this milestone episode, host Mark Lack explores the future of retail through the lens of Doug Stephens’ acclaimed book Resurrecting Retail. Learn how the pandemic reshaped consumer expectations, accelerated innovation, and forced an industry-wide reckoning with purpose, technology, and the role of physical stores.
We explore key themes from the book, including retail-as-media, the rise of experiential commerce, and the death of mediocrity. Plus, Mark delivers a "Help Is On the Way" segment packed with 5 practical, hope-filled actions retailers can use right now to evolve their businesses.
This is an episode about more than survival. It’s about resurrection. And it’s a must-listen for anyone serious about shaping the next era of retail.
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