Door Dash is a Tech Company Masquerading as a Service Business

On this episode, we're talking about one of the hottest business models out there. Mike tells a quick story about a recent experience he had with a company that really gets customer experience wrong. We want to make sure that friends of the Results Matter Podcast aren’t inadvertently making some of these same crippling customer experience mistakes. Door Dash is a tech company masquerading as a service company, and they get the customer experience all wrong! 

If you'd like to read the chat transcript between Mike & Door Dash, please request a copy through our contact us page. 

We'd love to hear your thoughts on Mike's story. What else could Door Dash have done differently? How can you use this lesson to improve customer experience in your business? Tell us what you think! 

Thank you so much for listening today to the Results Matter Podcast. If you enjoy or find this content useful, please subscribe and share the podcast with others. It’ll really help us get this content to more people who could really benefit from it.     

The Results Matter Podcast is a production of Voories Business Solutions. If you’d like to learn more about additional services, products, and solutions designed to give your business an unfair advantage, go to: VooriesBusiness.com. Be sure to sign up for FREE business coaching, delivered right to your inbox. Thank you so much for listening today, to the Results Matter Podcast.