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What Defines Great Restaurant Customer Service

Author
Published
Wed 03 Oct 2018
Episode Link
https://therestaurantboss.podbean.com/e/what-defines-great-restaurant-customer-service/

How do you define great customer service? I bet you say things like, “My server should be friendly and attentive to my needs.” Or maybe something like, “I should be greeted immediately and in a friendly tone.” All good answers, but how do you go above and beyond this to exceed your customer’s expectations?

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