1. EachPod

An interview with my very own clients. Why having a process made them choose me! [Rebroadcast]

Author
Rebecca Hay
Published
Mon 26 May 2025
Episode Link
https://rebeccahay.com/podcast/49-2/

What makes a client say YES to you over someone else?

In this episode, I sit down with two of my real-life clients, Kelly & Glen Patchet, founders of Quarterback Digital, to pull back the curtain on what clients really want.

We talk about:

  • Why they chose to work with me (spoiler: my process!)
  • What it was actually like to go through my design journey
  • How marketing and confidence go hand in hand for service-based businesses
  • Marketing strategies that help turn leads into raving fans

PLUS — hear their honest reaction when I told them they’d need to pay for an initial consultation!

If you’re ready to deepen trust, boost credibility, and market yourself with confidence, this is the episode for you.

 

Download our Free Resources

➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist   

➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue

 

Looking to elevate your business? Learn more about our courses

➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.

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