1. EachPod

Reliability Radio EP 331: PEOPLE ARE THE KEY TO RELIABILITY. Roger Ham and Muhammad Yusuf

Author
Reliabilityweb.com
Published
Wed 20 Aug 2025
Episode Link
https://reliabilityweb.com/en/reliability-radio/

Join Jonathan Guiney and Brendon Russ on Reliability Radio as they welcome Roger Ham and Muhammad Yusuf Bin Nazman from Kerry Ingredients, a global food production powerhouse. This episode tells the story of Kerry's journey, which began in 2021 with a commitment to "safety first, quality always," and culminated in a prestigious Uptime Award for reliability and sustainability.

The guests share the "golden nugget" of their success: recognizing that people are the ultimate competitive advantage. They detail how they secured executive sponsorship from the CEO and overcame challenges like language and cultural barriers across 30 sites and 17 countries by creating a common, competency-based roadmap. Their strategy focused on building a strong foundation and empowering their team with training before jumping to advanced technologies. This discussion offers invaluable lessons on how to lead a multi-regional reliability program and demonstrates that the biggest factor in long-term success is a strategic, unwavering focus on the people who make it happen.

Share to: