Episode 41: “Elevate the Experience” with Rob Krugman, Chief Digital Officer at Broadridge

Nearly every firm is undergoing a digital transformation. According to Rob Krugman, Chief Digital Officer at Broadridge, “Digital transformation combines technology, experience, information and content.” In this episode, Rob shares how focusing on the experience is helping companies achieve their revenue and cost-savings goals; ideas for rethinking communications with next-gen technology; and ways to address changing regulations with innovation to elevate the experience.