5 "Hacks" to Communicating Under Pressure

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What do you do when faced with an irate customer, an intense discussion with the boss, an unexpected confrontation or even a job interview? For all of us, the idea of communicating under pressure is never something we look forward to and often, just the idea of it can be a major stressor in our lives. 

The 5 hacks shared in this episode may help you improve and maintain control of your own response while keeping you cognitively alert and empowering you to withhold reactions you may regret.

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Michelle L Steffes is a Certified Speaker, Corporate Trainer, Executive Coach and Author of two books: "Reframe & Rewire" (also available on Audible) and "The Machine Inside Me." Discover more and contact her through her website, IPV Consulting.