If you have been rewriting policies, updating procedures, rolling out communications but STILL not getting the conversations happening that NEED to be happening in your business, this week's podcast episode might help you to understand why. Many clients come to me after they have invested effort and energy into educating and teaching their management population around matters such as managing attendance, tackling poor performance, having sensitive conversations with a bereaved employee about leave, but are frustrated because despite all their best efforts, conversations are still not happening in the way they need to, and HR are still being asked to deal with the difficult stuff rather than the manager feeling confident to do so themselves. Join me for this brisk and pacey episode which may just help you appreciate their reluctance and offer you an answer to your concerns. Really Useful Conversations matter!