PSYCHOLOGICAL SAFETY - what does a leader need to do?

For the last three decades I have had the opportunity to work across a vast range of industry sectors, from television through to the NHS, from the Fire Service to High Street Retailers and my experience over that time reinforces just how much leadership approach influences climate, some research says it is the SINGLE BIGGEST INFLUENCE – and I have to say, I am inclined to agree! So it makes sense that as we know positive team climate is the biggest driver of psychological safety, we have to track back to look at how leadership behaviours create psychological safety and allow team members to be genuine and authentic, for the good of the team AND the business. In this second part, we look specifically at the essential leadership behaviours for that to happen.